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Privacy Policy

Last updated: August 2026

1. Information We Collect

When you use our website, we collect information you provide directly:

• Booking requests: Name, email, phone number, service, date, time, travel preference, and notes. When you book, you may pay a 50% deposit by Apple Pay, Google Pay, credit or debit card, or bank transfer (ACH) through Square’s secure payment form on our booking page; Square processes your payment and may collect billing or bank details needed to complete the transaction. If you use Apple Pay or Google Pay, payment is authorized through your wallet; we do not receive or store your wallet credentials or full card number. A card processing fee of 3.3% plus $0.30 is added to each card or wallet payment (deposit and balance invoice separately); bank transfer has no card processing fee. If an approved refund is issued for a card or wallet payment through Square, the refund covers the service amount only—Square card processing fees are non-refundable. See our Terms of Service. We do not store your full card or bank account numbers on our servers. The remaining balance is due on your service date as described in our Terms of Service. On the booking page you may optionally check a box to agree to receive SMS from Blendz By Mora (not required to submit a request). We may show a short visual challenge (typing letters from an image) and a hidden field to reduce automated spam. We also record the network address (IP address) your browser uses when you submit a request, as provided by our hosting provider, to help prevent abuse and troubleshoot technical issues. This is approximate (for example, it may reflect a VPN or your mobile carrier) and is not precise location data. If you opt in to SMS, we may send text messages to the number you provide: a confirmation after your deposit is paid, a reminder about one day before your appointment, and we may record a YES reply if you confirm by text. To cancel or reschedule, contact us at BlendzByMora@gmail.com at least 72 hours before your appointment; see our Terms of Service for deposit and cancellation policies.
• Reviews: Name, the service you’re reviewing (same options as booking), rating, review text, and optionally a photo

2. How We Store Your Data

We use the following services to operate our website:

• Supabase — Your booking and review data is stored in a database hosted by Supabase. This includes appointment details (service, date, time, contact info, travel preference, submit-time IP when available) and reviews (name, service reviewed, rating, text, and photos). Supabase is a secure, GDPR-compliant platform. Supabase Privacy Policy
• Formspree — When you submit a booking request, the information is also sent to our email via Formspree so we can confirm your appointment. Formspree Privacy Policy
• Square — When you pay a deposit or balance by card, Apple Pay, Google Pay, or bank transfer (ACH), payment is processed by Square. Card and wallet details are handled by Square and your wallet provider (Apple or Google); we do not receive or store your full card number or wallet credentials. Square may process your name, email, payment amount, and transaction details to complete payment and send receipts or invoices. Square Privacy Policy
• Apple Pay and Google Pay — If you choose Apple Pay or Google Pay on our booking page, Apple or Google processes your wallet authorization according to their policies. We receive confirmation from Square that payment succeeded (amount, transaction ID, and related booking details), not your wallet passcode or full payment credentials. Apple Privacy Policy · Google Privacy Policy
• Twilio — SMS messages to and from your phone number are delivered by Twilio. When you request an appointment, we may ask Twilio to check that the phone number you entered is valid and routable (Lookup) before we save your request — this does not send you a verification code. Twilio Privacy Policy

3. SMS and Mobile Information

We do not sell or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing or promotional purposes. SMS messages are used only to operate your appointment request as described above (for example, confirmations and reminders sent through our messaging provider, Twilio).

4. How We Use Your Information

We use your information to:

• Process and confirm appointments, including deposit and balance payments through Square (card, Apple Pay, Google Pay, or bank transfer)
• Contact you about your booking
• Display reviews on our website (with your name and review text)
• Improve our services

5. Data Retention

Booking records are retained for business and scheduling purposes. Reviews are displayed on our site unless you request removal.

6. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at BlendzByMora@gmail.com.

7. Third-Party Links

Our site may link to Instagram, TikTok, Yelp, and Google. We are not responsible for their privacy practices.

8. Analytics

We use Google Analytics to understand how visitors use our website (for example, pages viewed and approximate location). Google may use cookies and collect anonymized usage data. You can learn more in Google’s Privacy Policy. Analytics is disabled until we configure it on our site.

9. Contact

For privacy questions, contact BlendzByMora@gmail.com.